Patient Information
Policies and Etiquette
Adhering to our business policies create a more productive environment where our professionals can focus on your needs. We appreciate your cooperation and sincerely hope you have a pleasant experience with us!
New Patients
New patients will need to complete the secure MyPatientNOW registration portal (which can be emailed to you) prior to your first appointment. If you are unable to, please arrive at least 10-15 mins early to complete all intake forms.
Scheduling and Consultation Fee
All appointments for services or consultations of 30 minutes or longer will be charged a service/consultation fee of $100 to be paid at the time of scheduling. This fee will guarantee your appointment and will be applied to any services rendered that day or towards any surgeries scheduled. If your appointment is missed without an advanced 24-hour notice, this fee will be applied to your cancellation fee of $100.
Rescheduling/ Cancellation Policy
As a courtesy, we provide appointment reminders via text and email for patients. If you need to reschedule or cancel your appointment, please contact us by phone or by response to the text reminder at least 24 hours in advance of your scheduled time. If you are calling to cancel during non-business hours, please leave a voicemail. Any cancellation less than 24 hours in advance or without any notification will be subject to a $100 cancellation fee. By scheduling an appointment, you are agreeing to our rescheduling/cancellation policy.
